Illyrian Talent · Tirana, Albania
Illyrian Talent builds dedicated customer support, back-office and IT teams in Albania for companies in Europe and Saudi Arabia. Your people, your processes, your time zone.
About us
We handle recruitment, training, payroll and the office. You get people who work in your tools, follow your processes and report to you.
Vision
To be the partner European and Gulf companies trust when they build teams in Albania.
Mission
Find, train and stand behind people who earn their place on your team — and prove it on real work in two weeks.
What we build
Every team works in your tools, follows your processes and reports to you.
Calls, chat, email and tickets in Italian, English, German and Arabic, with QA reviews built in.
Data entry, invoicing, bookkeeping support and e-commerce operations, run inside your systems.
Dedicated developers, QA testers and IT help desk staff who join your team and work in your stack.
Websites, apps and integrations delivered as fixed-scope projects, with a fixed price and timeline.
Arabic-language support, weekend and 24/7 coverage available.
Book a short call and we will send you an offer built around your requirements.
Roles we fill
Treat a large requirement as one managed project: a single brief, structured recruitment, consistent screening and a delivery plan you can see progress against.
How it works
A 15-minute call to agree the roles, languages, hours, headcount and the targets that define success.
We hire to your profile, test language and skills, and check real-world competence.
The team learns your tools, your processes and your quality bar before they touch live work.
Two weeks on your real work, with daily reports. Credited in full if you continue.
Your team runs day to day under a dedicated lead, inside your systems.
A weekly KPI report: response times, quality scores and output. No surprises.
Judge us on your real work, not on a sales deck. Daily reports throughout, and the pilot is credited in full to your first month if you continue. If we miss the agreed targets, you pay nothing.
Why Albania
Albania gives you European working culture and the time zone of your own office, at costs well below Western Europe.
Central European Time, like Rome and Berlin. Only 1 to 2 hours behind Riyadh, depending on the season.
Italian is widely spoken, alongside English, German and Arabic-speaking teams.
An EU candidate country with a GDPR-aligned data protection law. We sign EU Standard Contractual Clauses.
Far lower costs than hiring at home, without the distance and time-zone gap of Asia.
Why Illyrian Talent
We work from your workforce brief and your targets, not from a CV database.
If someone leaves or is not the right fit, a trained replacement within 15 working days, at no cost.
Data processing agreements, EU Standard Contractual Clauses and strict access controls from day one.
Every client has a direct line to our founder — one relationship across every team we build.
Contact
Tell us what you need. We reply within one working day, in English, Italian, German or Arabic.
We’ll reply within one working day to book your call.
Careers
Work with international clients from Tirana, with paid training and a clear path to grow. Send your CV and we will reply within 5 working days.
See every open role and what it involves →
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We’ve received your CV and will reply within 5 working days.