Arabic Customer Support Agent
Support customers of fast-growing companies in Saudi Arabia and the Gulf, in Arabic, across phone, chat and email.
What you'll do
- Handle customer calls, chats and emails in Arabic, and in English when needed
- Resolve order, booking and account questions
- Record every contact clearly in the client’s systems
- Escalate complex cases with full context
- Meet agreed quality and response-time targets
What you bring
- Fluent Arabic — written and spoken
- Good working English
- Patience and clear communication under pressure
- Comfortable with new software
- Familiarity with Gulf customers is a plus
What we offer
- Paid training before you start on live work
- International clients in Europe and the Gulf
- A team lead who supports you day to day
- A clear path to grow into senior and lead roles
- Our office in Tirana